Bottom Line Up Front: If you are looking for a friendly, veteran owned local business with the most outstanding customer service, look no further! If you prefer a realtor who cares about you as a buyer and treats you like family while making you feel like his priority CALL PETE! Pete Morgan and the Service Matters team was absolutely awesome. I have bought two homes with Pete. My first in 2008 and then again this year. After the great experience from the first house, I did not think twice when it came to finding a realtor. After a quick call to Pete, during an extremely busy market, he had us going in no time. After looking at several houses we settled on our future home. Following his advise and negotiating through multiple offers, we landed the contract. None of this would have been at all possible without the guidance, knowledge and time spent by Pete. He was able to convince the buyer to bend to better support us even after we were under contract. His ability and drive to fight for what was best for me is the only reason this was possible. When the appraisal came in lower than expected, Pete utilized his expertise to provide unquestionable analysis which assisted in changing the appraisers mind allowing us to get into our new home. He even called in about three favors to take care of things that the sellers realtor should have done. All of this was to ensure that we the customer was taken care of at all times. I cannot think of one situation where I was not 100% satisfied with him. Please do yourself a favor when you purchase or sell your next home. CALL PETE!