Being nearly 900 miles away and looking for a home I was lucky to contact Melissa with Service Matters, She and her team took the time to understand what type of house I was looking for and what my needs were. Calling her and asking about a certain house she would say “Let me get eyes on that” and she would send pictures of parts of the house that were questionable and that real estate pictures normally don’t show. She makes you feel at ease through the whole process start to finish, It felt good that she was also at the closing and the most important part of being with you when you get the keys to your new home.— scollins020